More on Using Webinars to Inform

Preparing to Present

In our last blog posting, we talked about how to develop an engaging webinar. Now let's turn our attention to the next steps for insuring that your webinar is successful. Once you have your presentation prepared, it is important to practice, practice, practice. I personally don't advocate creating a very tight script, but you should have a loose script for each slide. Your audience can tell if you are reading your script, and to be frank, if that's what you are doing, they'd rather you emailed them the script and let them read it.  Decide beforehand how you'l handle the chat.  Will you, as the presenter, scan the chat and read it aloud? Will you have the producer read the questions/comments at certain points during the presentation? You will notice that I have only spoken about how to minimize the cognitive load of the learner--I don't want to scare you, but the cognitive load on the presenter is quite high. So be prepared. I estimate that the load is twice as high as a F2F training. You will be tired--but if your learners enjoyed your session and got a lot out of it it is all worth it.

Preparing for Disaster
OK, that sounds bad, but really, it is important to think about what you will do if the video suddenly crashes, or if the audio isn't working.  I use two computers whenever I am presenting. I log in to one as a moderator and the other as a guest. That way if one suddenly crashes, I can hopefully stay connected via the second one. I prefer using VOIP to present, but will call-in using a phone line in a pinch. You should be very familiar with how to troubleshoot the audio and video before your first webinar. I also print out a copy of my PowerPoint--I lie, I print out two, one has each slide individually, the other has the outline with the trainer notes. I also prefer to give learners a second phone number and email address that will connect them directly with the producer. That way, everyone on the line isn't listening as the producer troubleshoots Susie's problems with her java download. Once I have my redundancies in place, I hope for the best and if the worst happens I try to keep calm and carry on. Remember, your learners won't know if things are not going as planned if you don't let them know!